Returns

Return goods

How to create a return:

1. Click the “Submit a Return Request” link below.

2. Log in with your email address.

3. To verify your data and request, you will receive a 6-digit code by email.

4. Enter this code in the window.

4. Select the items you would like to return and provide a reason.

5. Your return request has been submitted and is being reviewed. We will send you an email once the verification is complete.

 

Please send the goods back to us at your expense immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of the contract:

The buyer bears the costs of the return shipment.
The deadline is met if you send off the goods before the period of fourteen days has expired.